In a rapidly evolving technological landscape, Rico H. Bañagale is redefining how organizations monitor and manage their IT resources. With over 30 years of experience in IT infrastructure support, Rico combines deep technical expertise with cutting-edge AI to deliver smarter, automated solutions for enterprise IT operations.
🤖 Introducing “Automated Resource Monitoring”
t the core of Rico’s portfolio lies Automated Resource Monitoring, an Agentic AI system designed to eliminate manual monitoring steps and seamlessly integrate with ServiceNow and other IT Service Management platforms.
Unlike traditional monitoring tools, this AI system is self-directed — continuously evaluating hardware metrics and automatically creating incidents whenever thresholds are exceeded. This ensures 24/7 coverage, reduces service disruptions, and improves system reliability.
⚙️ Key Features of Automated Resource Monitoring
Continuous Resource Monitoring
- Real-time tracking of CPU, memory, and disk usage.
- Metrics displayed on a dynamic dashboard, including total and per-core CPU usage, memory availability, and disk read/write speeds.
Webhook Automation
- Metrics are sent to n8n, an open-source workflow automation tool, via webhook every 30 seconds.
- Ensures continuous, automated data flow without manual intervention.
Conditional Logic & Deduplication
- Resource checks trigger only when thresholds are exceeded: CPU > 80%, Memory > 80%, Disk > 60%.
- Data is filtered and formatted to create standardized ServiceNow incidents, avoiding duplicates and unnecessary alerts.
ServiceNow Integration & Scalability
Automates incident creation in ServiceNow with full traceability and key fields like description, urgency, and impact. Easily integrates with SCOM, Jira, or other ITSM systems, enabling real-time monitoring and reliable automated incident management.
📈 Professional Impact
Rico’s Automated Resource Monitoring system solves a critical problem in enterprise IT: manual incident creation and monitoring gaps. By automating these processes, organizations can:
Ensure 24/7 incident coverage.
Reduce service disruptions and system downtime.
Free IT teams to focus on strategic tasks rather than repetitive monitoring.
Integrate seamlessly into existing ITSM workflows without requiring extensive coding expertise.
🌟 Career Journey: From IT Infra Support to AI Innovator
Rico’s career spans decades of hands-on experience across enterprise IT systems, network management, and ICT consulting.
With Automated Resource Monitoring, Rico is now pioneering AI-driven solutions that bring intelligence, efficiency, and reliability to IT operations.
💡 Why Companies Should Take Notice
Rico isn’t just an IT engineer — he is a creator of intelligent systems. His solution demonstrates how organizations can:
Automate 24/7 monitoring and incident management.
Reduce dependence on manual intervention and IT fatigue.
Scale operations while maintaining high reliability.
Adopt AI to enhance infrastructure management and service delivery.
For organizations using ServiceNow, Jira, or other ITSM platforms, Rico’s innovation provides an immediate pathway to smarter, AI-driven IT operations.
🔗 Discover More
Ready to connect with top-tier IT talent?
Explore Rico H. Bañagale’s full professional portfolio on Ka.nz to see how his Automated Resource Monitoring AI is transforming the future of IT infrastructure management.
I am Hanadi Farah, a dedicated HR and recruitment professional with a strong foundation in Human Resources Management. I graduated from Antonine University with a degree in Human Resources Management,
I currently work as a Recruiter at Jobs for Ka.nz, connecting talented candidates with career opportunities across various industries and ensuring a seamless hiring experience for both employers and job seekers. My expertise includes candidate sourcing, screening, and interview coordination, combined with a keen understanding of organizational needs and workplace dynamics
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